Our goal is to deliver problem-free software. However, if a problem or unexpected challenge arises, you have immediate call-in technical support and web-based tracking.
You have ongoing access to an experienced team of top insurance and technology experts.
We take great pride in making sure that our customers are satisfied with our commitment to problem resolution.
Features
Call-in Support
General technical support is available Monday through Friday, 7:30 a.m. to 5:30 p.m. MST.
For applications hosted by Insurance Technologies we provide 24/7/365 support.
For applications hosted by our clients we provide second-level support based on each client’s needs.
Web-based Tracking
Our system allows you to retrieve the status of any issue in real time.
We provide a web-based service for issue/bug tracking and management for both production versions of our software and client-specific versions in development.
See IT in Action!
